Health Care Communication Methods Essay

Customer Service excessively hunch overn as chat, now eld almost always involves several people, speci completelyy when it involves an elderly loved one. Having an elderly family component is a rattling sensitive matter believe it or non and although very common is becalm close to(prenominal)(prenominal)thing that most still do non know how to count with and do not quite empathize. It is toughened to claim to face that f locomote that your Grandpargonnts, p arnts, aunts, uncles, and some periods siblings are faced with life imperil illnesses such as Alzheimers and craziness and prevail forgotten who you are on with a host of other things. As an administrator of a Nursing syndicate you could be faced with more divers(prenominal) situations and be front affected roles in a care for phratry are sometimes unable to understand or communicate on their own, it is all- of the essence(p)(prenominal) to have ways to get in contact with several various family membe rs in the payoff of an emergency.Family members of these elderly patients still have lives of their own and may live in different states or countries even and thence in the worst case, you have some patients in Nursing Homes who do not have family members at all. Most of the time there will be a social worker who is responsible for the offbeat of these patients in this type of situation. There is an considerable misunderstanding of the role of communication service in wellnesscare.Nursing berth administrators act as the patients radio link between staff and doctors, in the event that a Nursing Home receives notification that the organization is macrocosm purchased by a national group, and beca character of new policies to be implemented, many of the patients will be displaced, it is grave to know the way to communicate with from each one individuals family members. Residents have rights and these rights being violated shtup ca engagement serious issues with the law. Bel ow is a trivial list of patients rights when concerning unfair transfer or discharge.Protection against Unfair Transfer or Discharge You pilet be sent to another nursing home, or made to leave the nursing home, unless any of the following are trueIt is assumeful for the welfare, health, or safety of you or others.Your health has declined to the point that the nursing home cant meet your care take.Your health has improved to the point that nursing home care is no longer necessary.The nursing home hasnt been paid for function you received.The nursing home closesIn this scenario it is grievous that you inform the residents that they are being displaced and that they engage to approve the release of their medical culture. The high hat way to do this, since it is concerning medical records, would be privately. HIPAA protects the privacy of individually identifiable health nurture and if violated you could face pokey time and hefty fines so you should use the surmount com munication method that fits the scenario. The best method of communication I sight would be best for this scenario was impostal and electronic communication because they both have some convenience to the residents. The right amount of information and the right information is needed to explain to family members and patients what is happening to this facility. determination the right laws and rights is what needs to happen to make sure the high society is not in violation of that patient. Finding the best way to communicate with each patient and their family is most important when it comes to getting the message across professionally without seem to disregard their mortalal concerns.There are advantages and disadvantages of using social media, traditional, and electronic communication .Traditional, the oldest of the three some of the many advantages that tradition communication has is that you are person with the person you are communicating with, which is better because you a re getting an immediate reply to whatever it is that you are trying to get. Theres a feeling of community because youre better able to socialize and interact with one another. We quickly build a bond that sets the foundation for trust and ultimately, constant business relationships. There are so many different issues that have to be considered when communicating with patients and their family members, in this scenario most probably there will need to be some convincing that this is best for the patient/ their loved ones.Displacing them does not have to be a bad thing it all depends on how it is presented to them and their reaction to the initial disruption of the news. It is important that the administrator has found a new facility that offers everything that the patients(s) will need to accommodate them completely. Communication is a berth of the process to better the patients life and once the patient and/or their family is on board then you lovely much have tackled the moun tain. Forcing information on people when they are in like manner distraught to understand it or call for it (over informing) may only heighten their stress. Philip Muskin(1998) calls this honor dumping and warns people against it.wellness-related Information can be confusing and frightening. It is best to not provide unnecessary information to the patients and family members, bonnie enough for them to understand completely. (Communication About wellness Pg. 196) Being and Administrator means being able to communicate effectively with your patients no matter their mental and health coach and being able to communicate with their family members too. It is important to not over-do anything when communicating because it could cause a reaction you dont call for to deal with.There are different ways of communicating messages and different tones and as an Administrator in this particular scenario it is important to know what tone of communication to use when letting the patients and t heir family members know what is going on. It is a good idea to know where the patient will be transferred to and to have a brochure and good information on where the patient is going so that peradventure the family member and the patients will be satisfactory about the big news.References1. Journal word . (2014, Fall). People living with dementia components of communication, (Pg.1). 2. . (2005). communicating About Health Current Issues And Perspectives. Retrieved from, HCS/320 Health Care Communication Strategies website.